Terms of Service

1. Purpose

These Terms of Service (hereinafter referred to as the “ToS”) define the conditions under which the SellerNumbers service is made available to users.

SellerNumbers is an online software service (SaaS) intended for e-commerce sellers, providing tools to assist with sales tracking and the preparation of accounting and tax obligations, in particular with regard to VAT.

2. Service Publisher

The SellerNumbers service is published by:

SYLVAMORI SAS
Single-member simplified joint-stock company (SASU)
Registered office: 9 lotissement Bellevue, 76680 Saint-Saëns, France
Company registration number (SIREN): 941 303 224
EU VAT number: FR94941303224

3. Access to the Service

Access to the SellerNumbers service is reserved for users with an active account. The publisher reserves the right to modify, suspend, or interrupt all or part of the service, in particular for maintenance or technical development purposes.

4. Nature of the Service – Limitation of Liability (IMPORTANT)

SellerNumbers is a support tool.

The service provides calculations, estimates, tables, and automated information, intended to assist the user in preparing accounting and tax obligations.

SellerNumbers does not constitute, under any circumstances:

• a tax or legal advisory service,
• an accounting or bookkeeping service,
• a service for filing tax returns on behalf of the user.

The user remains solely responsible for:

• verifying the data,
• the accuracy of tax returns,
• the amounts declared to tax authorities,
• compliance with applicable regulations in each country.

SYLVAMORI SAS shall not be held liable for errors, omissions, penalties, tax adjustments, or any consequences resulting from the use of the service.

5. User Responsibility

The user undertakes to:

• provide accurate and complete data,
• use the service in compliance with applicable laws,
• verify the results provided by the software before any official filing.

Any fraudulent or abusive use of the service may result in suspension or termination of the account.

6. Subscription, Cancellation, and Refund

The SellerNumbers service is offered on a subscription basis.

Cancellation

The user may cancel their subscription at any time from their user account. Cancellation takes effect at the end of the current subscription period.

Refund

Unless otherwise stated, no refund will be issued for any subscription period already started, including in the event of early cancellation.

6 bis. Usage Limits – Individual Use

The SellerNumbers subscription is intended for individual use by a single e-commerce seller acting on their own behalf.

Each subscription includes a maximum order processing limit per subscription period, as specified in the selected plan.

Any use exceeding this limit, or any use that may be considered as use by a platform, an agency, a service provider, or a third party, may result in:

• a temporary limitation of access to the service,
• suspension of the account,
• or reclassification of the subscription to a specific or professional plan.

6 ter. Changes to plans, features and pricing

SellerNumbers reserves the right to modify its plans, features, usage limits and pricing at any time, in particular to reflect technical, regulatory, economic or functional developments of the service.

Such changes shall apply to new subscriptions as soon as they are published.

For existing subscriptions, any change that may be unfavourable to the user (including changes to pricing, usage limits or included features) will be communicated in advance, by email or via the service interface, at least thirty (30) days before it takes effect.

The user retains the right to cancel the subscription free of charge before the new conditions come into force.

Continued use of the service or continuation of the subscription after the effective date of the modified conditions shall constitute full acceptance of those changes.

6 quater. Definition of the term “order”

For the purposes of SellerNumbers usage limits, the term “order” refers to a single data line appearing in the VAT calculation reports downloadable from the Amazon Seller Central platform.

In particular, the following are considered as orders:

• customer sales (orders),
• refunds,
• returns or adjustments impacting VAT.

Each line contained in the relevant reports is counted as one processing unit, regardless of its amount or nature.

The date used to assign an order to a given period is the date indicated in the “tax_calculation_date” field of the VAT calculation report provided by Amazon.

7. Intellectual Property

All elements making up the SellerNumbers service (software, interfaces, texts, databases, logos) are the exclusive property of SYLVAMORI SAS.

Any unauthorized reproduction, modification, or use is prohibited.

8. Personal Data

Personal data collected in connection with the service is processed in accordance with the Privacy Policy.

9. Amendments to the Terms of Service

SYLVAMORI SAS reserves the right to amend these Terms of Service at any time. The version in force is the one applicable at the time the service is used.

10. Governing Law and Jurisdiction

These Terms of Service are governed by French law.

In the event of a dispute and failing an amicable resolution, the French courts shall have exclusive jurisdiction.